Conversica builds enterprise AI agents that hold persistent, personalized conversations across customer acquisition, service, and retention. Its mission is to help businesses acquire and support customers through useful, human-like conversations at scale.
Senior Product Manager
Shape new AI-powered B2B SaaS capabilities by leading customer discovery, product definition, engineering partnership, launch planning, and adoption across Conversica's product portfolio.
- Salary
- USD 145,000–185,000/year
- Commitment
- Full-time
- Remote region
- Remote · United States
- Engagement
- Full-time employee
- Duration
- Permanent
About this role
Reporting into the product organization and working closely with the Chief Product Officer, this role turns customer and market evidence into product direction for Conversica's AI-powered products. The product manager will run discovery, define requirements and success criteria, prioritize opportunities, and partner with engineering throughout development while keeping product decisions connected to measurable business outcomes.
The scope continues through launch and adoption: developing positioning, preparing sales and customer-success teams, creating enablement material and product demonstrations, and gathering feedback after release. In the first six to twelve months, the role is expected to strengthen the company's discovery practice, product definition, roadmap evidence, launch readiness, and cross-functional alignment.
Role requirements and focus
What you’ll work on
- Establish a consistent approach to customer discovery and synthesis across the product organization.
- Improve product requirements, prioritization, and decision-making with clearer customer and market evidence.
- Build strong working relationships with engineering and cross-functional stakeholders.
- Increase launch readiness, product understanding, adoption, and post-launch feedback for new capabilities.
What they’re looking for
- At least five years of product management experience in B2B SaaS.
- Experience owning a product or major initiative from customer discovery through launch.
- Strong experience partnering with engineering and translating customer insights into requirements and decisions.
- Experience writing product requirements, functional specifications, user stories, or similar documentation.
- Experience contributing to product positioning, launches, or other go-to-market work.
- Excellent written and verbal communication across technical, commercial, and executive audiences.
Skills and focus
- AI product
- Full-time employee
- Product discovery
- B2B SaaS
- AI products
- Product strategy
- Product requirements
- Roadmapping
- Go-to-market
- Product marketing
- Customer research
Useful context
Specialty
AI product
Work type
Full-time employee
Source
Conversica / Lever
Last verified
Jul 29
Verification context
Conversica's employer-controlled Lever page returned this exact full-time role as remote in the United States and accepting applications.
Role terms can change after verification. The employer application page remains the final authority.
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